Award Winning Pet Groomer

Having your pet groomed can be a stressful process for your dog or cat. Not all pets are afraid of the groomer, but many are. Their response can vary from mild anxiety to a full-blown panic attack. This is due to many factors including the groomer being a stranger, the sounds of blow dryers and other pets in close proximity, a strange environment, vibration from clippers and the fact that pets do not like to have their paws touched.

All of our groomers are trained not to react or get frustrated or overwhelmed about how pets react to the grooming process. Not reacting to pet's behaviors, makes the grooming process much easier. Most of our groomers have many years of experience on how to handle pets in their care. However, on occasion, the stress of the environment and process may cause pets to yelp or otherwise react. This, why disconcerting to some, is a natural part of the process and every effort is made to minimize the pet's stress.

Clients will be notified via text, phone call and email prior to their appointment. Confirmation is required by 8am the day of your appointment.

To Be considerate and respectful to other clients and our Groomer's schedule, we requested that clients give us a 24-hour notice of your cancellation. If cancellation is not received within 24 hours prior to your scheduled appointment the following fees will occur:

A. First occurrence 50% of the schedule groom will be due prior to scheduling of another appointment.

B. Second occurrence will result in 100% of grooming fees schedule, also due prior to scheduling of another appointment.

The following policy is for all pets that require extra time or extra help. This include Elderly pets, pets that bis, are aggressive, hyperactive and or any other action or issue that prevents Groomers from grooming your pet safely. Safety or your pet and our Groomers is our goal. If any of the above actions or issues occur and extra time or help is needed, and the groomer is able to complete the grooming of your pet a $25 Behavioral Fee will be charged in addition to your grooming Fee.

If any of the above actions or issues occur and the groomer is unable to complete the grooming of your pet, you will be called to come to pick up your pet. Full payment of service your pet is schedule for is due upon pick up.

We allow a grace period if time permits for all grooming appointments. If time does not permit, refer to cancellation policy. Fees must be paid prior to scheduling another appointment.

Clients will have ONE HOUR after the time we notify the that their pet grooming is complete to pick up their pet or the following fees will occur: Alate fee of $30 for the first hour and $15 for each partial hour.